INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will it take to receive my order?

The delivery time varies based on the amount of the order, but we strive to deliver all orders as quickly as possible within the timeframe of 1-3 business days.

Can I request a revision?

Yes, we allow one revision per order. If you're not satisfied with the result, we'll work with you to make it right.

Do you accept refunds?

No, we do not accept refunds. However, if you're not satisfied with the result, we allow one revision to make sure you're happy with your order.

How can I upload files?

You can upload your files directly to our platform right after placing your order. We'll provide a link to the file upload form in your order confirmation email.

How much does it cost?

Our pricing varies depending on the product. Logo animations are priced based on the number of units, while other listings are priced based on the duration of the video. Please check the product description for specific pricing information.

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